We render out ‘Bank.IT’ Professional IT Consultancy Services from the view point of a ‘Banking Business Professional’. We know the ‘pulse of banking and bankers’, which is generally absent in most of the consulting organizations, who merely depend upon the technological component of the Business. It is well known fact that, the Technology in itself is not the business of the Bank, but the ‘technology is a business enabler’.

We would like to submit that the consultancy is a logical service and measuring the consultancy deliverables is a very tricky task. We have to put together all attributes of consultancy and the cost being one of the attribute of that measurement. Following is the information document on consultant vis-vis consultancy for your kind attention

We never ‘Globalize our Services’, but our services are always with a ‘Global Perspective’ and ‘Global Standards’. We call it as

CBS Consultancy – The Definition – A Logical Concept

The word ‘Consultancy’ sometimes sounds new to us, when it comes to actually hiring the services of consultants. But the meaning is old. Human being is a thinking tank. This thinking is not visible like other physical objects. Thinking is logical and can be equated with digital information stored in digital Medias. This thinking power is to be utilized in the right direction for optimizing the ‘thinking results’. The results of thinking can be the guidance, analysis reports etc., based on which further decisions are made. Thus there is necessity for guidance to move towards the right path. In our real life, we have come across many issues and resolved the same with the help of parents, teachers, and friends and so on. One way or the other they do provide us the guidance. This is nothing but consultancy. Consultancy is required for every minute. The ways of providing and receiving the consultancy services may be different depending upon the domain, the necessity and availability and quality of internal consultancy. There are also occasions when a consultant is hired to ensuring that the process conducted is as per standard requirements.

CBS: ICT consultant – The Innovator

Today there are many types of consultants and one among them is ICT Consultant. We at SysFoCon are not only ICT Consultants, but we implement the consultancy, which can be hardly seen with others. It is ‘Beyond Consultancy’ Concept. We go beyond ICT; we call it as IS – Information Systems. This is very important for Banks who are conducting their business totally manual viz., ledgers, books etc or who have already have technology, but want to leverage their business with latest technology.

CBS: ICT  Consultant – The ‘Think Tank’

A Consultant must be a ‘Think Tank’ providing immense and immediate guidance and direction to the organization to take faster decisions as to ICT implementations. Time tested guidance is necessary to save time and cost. He/she should be capable of deciding the best alternative among the sea of alternatives available in the market. Such selection must perfectly align with the ‘Business Requirements’ of the organization. The optimal alignment can be achieved only if the consultant is a ‘Domain Expert'.

Why CBS-ICT Consultant?

Ever emerging and changing Technology

No business is stagnant. Everything is subject to innovation for enhancing the business value and customer value. Information Technology is not an exception. I.T. is more prone to research and development. It is ever changing. In such a scenario, it is difficult for many organizations to keep abreast with such changes. The in-house efforts either may not be sufficient and many a times it is costlier also. Here comes the necessity of an IT Consultant who can provide immediate guidance and direction to the organization in reaping the benefits of Technological innovations.

Lack of opportunities/availability for in-house Expertise

Today for many organizations the in-house expertise, if available may be stagnant due to various reasons such as lack of opportunities of learning. The in-house specialists are generally busy with other tasks. Developing in-house expertise for such tasks is costly because there will not be full time work. Not only this, an in-house expert may leave the organization any time searching greener pastures.

Pre-conceived ideas/Notions about Information Technology

Few organizations have their own notions about technology and technological implementations. Just purchasing the abundantly available hardware and software will not lead towards technical success. The vendors of hardware and software are generally interested in their sales rather than the actual utilization to the organization. Thus just because the technology is available, the acquisition of the same and the effort to implement the same may lead to increased costs in due course. We must think of ‘Life Cycle Costs’ of Technology rather than the just ‘Acquisition Costs’

Who should be the CBS-ICT Consultant for YOU?

The immense need for Domain Expertise – Banking Specialist

The first and foremost is the ‘Banking Domain Expertise’. The Banking Technology is built on the strong foundation of ‘banking business concepts and rules’. Just understanding or a study in banking laws and practice is not sufficient. A Banking Trainer need not be an effective IT Consultant, due to lack of practical experience in banking related domains. The IT Consultant for Banks must have gone through the process of a Bank Clerk, Officer, and Manager and so on. The consultant must have experienced the ‘pulse of front office clerk while facing the customer’.

The Technical Specialist

The next requirement is the ‘Technical Expertise’. Not just general technical expertise, But Banking related technical expertise. This can be hardly seen with many of the consultants, even though they are strong in computer technology. The banking technology deals with money and money only. Every transaction or an action with banking technology deals with money either this way or that way. Thus mere technical expertise is not sufficient. The consultant must have years of on-line and live experience to his/her credit, with many banking technologies/software.

The Bank.ICT Expertise

There shall be perfect alignment between the ‘Banking Domain’ and the ‘Banking Technology’. We at SysFoCon call it is ‘Bank.ICT expertise’. The IT consultant must be a blend of banking and banking technology (not banking and technology). The consultant should have the capability to churn the banking and the banking technology and produce ‘nectar’ (Amrut) out of it, that too in shortest period, which must be most suitable to the Bank. Here understanding Banking is not only sufficient, but understanding the Banking practices adopted by a particular bank is important. ‘Customized understanding of the environment’ is crucial for the success of IT implementation in Banks.

The live vis-à-vis hands-on Expertise

We strongly believe that the live experience in any field is most important to understand the underlying ‘successes and failures’. The Book knowledge may be helpful only to some extent. Such limited knowledge slows down the process and its effectiveness on the organization. We at SysFoCon have hundreds of person years of live experience in Banking, Banking Technology, that too international experience.

The Qualifications and Certifications

What shall be the Qualities of an ICT Consultant?

‘Impartiality’ decides the effectiveness of consultancy provided by an IT Consultant. A particular technological solution (for example banking software) may be suitable for a Bank, but it need not be suitable for another Bank. Thus just knowing some software companies or vendors and selecting one among them may not lead towards desired results. Every issue/problem is to be analyzed first in an impartial manner, irrespective of pressures from any corner. We at SysFoCon are a confident team of providing impartial services as we neither produce nor sell any software or any hardware. We do not have any sort of business partnership or business understanding with any of these vendors. Even sometimes we have faced wrath from few vendors/solution providers. But fact remains the same. Only the Best can survive.

The technology and its implementation effects are comparatively new to many of the Banks (management, stakeholders and the staff). The competing vendors or service providers present different views, which may boost their sales. The availability of enormous options at varying costs also may create confusion while making strategic IT Decision. Still the required assurance will be missing.

The Roles and Responsibilities of CBS-ICT Consultant

Guide the Organization in its Information Technology Efforts

Many consultants provide guidance orally or written without providing sufficient evidence for such guidance. The Guidance shall be based on ‘Base line Facts’, analysis of business environment, system study and so on. A particular guidance shall be backed by reasoning for such guidance and how it will benefit the most to the organization. Selecting the best alternative is not a simple job. The consultant should have capability to select the best among equals.

Such guidance shall not be limited to mere selection of software or hardware. There is lot before and after this. The success of any IT implementation lies in this. That is ‘IMPLEMENTATION Guidance’. We are proud that, we provide a ‘total consultancy solution’ beginning from Tender notification till the Pilot implementation and further.

 Ensure the right Vendor recommendation and Selection

Ensure ROI – Return on Investment

Any business house requires the returns on its investments in the business and the Banking business is not exception. As IT Implementation requires investment in hardware and software and other related facilities, the consultant should have capability to make a cost-benefit analysis of every major IT investments and guide the Bank properly.

The consultant or the consulting firm/company shall own the responsibilities for the decisions, guidance and directions suggested to the Bank. All such decisions etc shall be supported and evidenced by analysis and documentation.

Does the NAME of organization represented by consultant sufficient?

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